Avast $16.5M Privacy Settlement: If you purchased Avast antivirus software between August 2014 and January 2020, you could be eligible to claim a portion of the $16.5 million settlement announced by the Federal Trade Commission (FTC). This case highlights serious privacy concerns, showing that even trusted cybersecurity brands must be held accountable when they fail to protect consumers.
In this detailed guide, we’ll explain everything: who qualifies, how to file your claim, key deadlines, and tips to protect your privacy in the future.
Avast $16.5M Privacy Settlement
| Details | Information |
|---|---|
| Who can claim? | Consumers who purchased Avast antivirus software between August 2014 and January 2020. |
| Reason for settlement | Allegations of selling users’ browsing data without consent through its subsidiary, Jumpshot. |
| Settlement amount | $16.5 million total. |
| Claim deadline | June 5, 2025. |
| Where to file a claim | www.avastsettlement.com/File-a-Claim |
| Support contact | 1-866-290-0165 or [email protected] |
| Payment methods | Electronic transfer or mailed check. |
| Official FTC link | FTC Avast Settlement Information |
The Avast $16.5 million privacy settlement is a strong reminder: even companies built on “trust” must be held accountable. If you bought Avast between 2014 and 2020 and received a claim email, don’t miss your chance — file your claim by June 5, 2025. It’s quick, free, and could put real money back into your pocket.
Plus, by participating, you help enforce the critical message: user privacy matters.
Background: How Avast’s Privacy Problems Began
Between 2014 and 2020, Avast marketed itself as a privacy-first antivirus provider. However, behind the scenes, Avast’s subsidiary, Jumpshot, collected users’ browsing histories, stripped them of some identifiers, and sold this behavioral data to marketers, advertisers, and even analytics firms without proper user consent.
A 2020 PCMag and Motherboard joint investigation exposed this practice, forcing Avast to shut down Jumpshot permanently. Nevertheless, damage to consumers’ trust had already been done.
What Was Jumpshot?
Jumpshot was a company created by Avast to analyze and resell anonymized web activity data. Despite claims that the data was non-personal, the FTC found that the browsing data was detailed enough to track individuals’ habits, interests, and lifestyles — ranging from health issues to political views.
This breach of trust forms the crux of the FTC’s $16.5 million settlement action.
Who Is Eligible for the Avast Settlement?
You may qualify if:
- You purchased Avast antivirus software between August 2014 and January 2020.
- You received an email from the settlement administrator between February 24 and March 7, 2025, with a Claim Number and Confirmation Code.
Approximately 3.7 million users were contacted directly. If you didn’t receive a settlement email, you likely aren’t eligible.
Step-by-Step Guide to File Your Avast Settlement Claim
Step 1: Locate Your Claim Email
Check your inbox for an email titled something like “Important – Avast Settlement Information.” Don’t forget to check your spam folder.
Step 2: Visit the Official Settlement Website
Navigate to www.avastsettlement.com/File-a-Claim.
Step 3: Submit Your Claim
- Enter your Claim Number and Confirmation Code.
- Choose electronic payment (faster) or check by mail.
- Submit before the June 5, 2025 deadline.
No additional paperwork is needed — Avast already provided a list of paying customers to the FTC.
How Much Money Will You Get?
The payout depends on:
- The number of valid claims.
- Administrative and legal fees deducted from the $16.5 million.
While final amounts aren’t confirmed, estimates suggest $10–$50 per eligible consumer based on typical settlements of this size.
When Will You Receive Your Payment?
The distribution is expected in early 2026, once:
- The claim submission window closes (June 2025).
- All claims are reviewed and validated.
Real User Example: How “Anita” Claimed Hers
Anita, a long-time Avast user from Ohio, received an email with her claim number in February 2025. She filed her claim online in under 5 minutes, choosing direct deposit. Anita expects her payment in early 2026 — and she’s glad she took action before the deadline.
Consumer Reactions and Industry Impact
Many users expressed outrage when news broke about Avast’s hidden data sales. Headlines on CNN, BBC, and Reuters detailed the betrayal of consumer trust.
This backlash forced Avast to:
- Shut down Jumpshot.
- Pledge stronger transparency policies.
- Pay this significant FTC settlement.
It also raised public awareness about the risks of “free” or even “paid” online services mishandling user data.
FTC’s Broader Strategy Against Data Misuse
The Avast settlement fits into the FTC’s aggressive strategy to crack down on companies that mishandle personal information.
Other major cases include actions against:
- Facebook (Meta) over Cambridge Analytica ($5 billion fine).
- Amazon Ring for inadequate device security.
Expect stricter enforcement and more settlements like Avast’s in the coming years.
Protecting Your Privacy Moving Forward
Here are 5 quick tips:
- Read privacy policies — yes, really.
- Use reputable antivirus providers with clear, honest privacy records.
- Enable minimal data sharing in your software settings.
- Use a VPN to obscure your browsing history.
- Stay updated on major privacy lawsuits (they directly affect you!).
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FAQs About Avast $16.5M Privacy Settlement
1. Can I file if I didn’t pay for Avast (free version)?
No. Only paying customers are eligible.
2. What happens if I miss the claim deadline?
You forfeit your right to compensation.
3. How do I know the settlement email is real?
It should link ONLY to www.avastsettlement.com. Be cautious of lookalike scams.
4. Will this affect my ongoing Avast subscription?
No. This is a separate issue from your current service.
5. Can I sue Avast separately?
Accepting settlement money usually waives your right to sue individually, so consult a lawyer if you plan to opt out.
